Shipping policy

Free UK Mainland Delivery

We offer complimentary, fully tracked delivery on all orders, handled through our trusted courier partners.

Processing & Delivery Times

• Order Processing: All orders are prepared and dispatched within 1 working day (Monday to Friday).

• Standard Deliveries (Parcelforce): Most items are dispatched via Parcelforce Next Day Tracked delivery once processed.

• Large Furniture Deliveries (XDP): To ensure maximum protection in transit, oversized or heavy pieces are routed through our specialist furniture courier, XDP, via their 5-day delivery service.

Tracking & Delivery Windows

• Dispatch Confirmation: Tracking details will be sent directly to you as soon as your shipment is booked with the carrier.

• SMS Time Slots: Please provide a valid mobile number at checkout. Our couriers use this strictly to send automated SMS tracking updates and allocate a precise delivery time window on the day of delivery.

Data Protection: In compliance with UK GDPR, your mobile number is shared solely with the assigned courier to facilitate delivery updates. It will never be sold, leased, or used for marketing purposes.